Student Records Team Lead
www.
embanet.
com Responsibilities Specific duties and responsibilities include, but are not limited to, the following.
Other duties and responsibilities may be assigned.
Assist in determining the direction of quality assurance opportunities including auditing and reporting to increase student retention, student satisfaction and Academic Partner satisfaction.
A primary point person for set up, maintenance and support of Laurus relating to Student Support Services Develop, manage and maintain course schedules, including communication to other stakeholders.
Assist in determining the strategy to improve Laurus and other technical enhancements for the department.
Coach/mentor less experienced employees or employees who are underperforming to develop/increase their knowledge, proficiency and performance levels, training them as needed.
Ensure adherence to internal and external academic policy.
Support Recruitment Services.
Student Support Services, and Marketing for shared services needs.
Must be able to work well with many constituencies, such as but not limited to Directors, Associate Directors, Program Coordinators, and program offices (from the Deans to their program support staff).
Requires the ability to work a flexible schedule to meet departmental needs.
This may include working more than 40 hours a week.
Qualifications Bachelor s degree from a regionally accredited institution highly desired.
2 to 4 years experience at an accredited university or college in a student services role.
At least 2 years of experience in a registrar s, administration, or transfer credit office is highly desired.
Experience in assessing curriculum or evaluating transfer credit is highly preferred.
Ability to manage multiple tasks and projects to meet expectations.
Has the ability to transfer knowledge and skills through training.
Demonstrated ability to take the lead to accomplish goals.
Highly proficient with Microsoft Office (Excel and Word) and navigating on the internet.
Experienced with working within a student information system (SIS) and other information technologies.
Supervisory Responsibilities None.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
embanet.
com Responsibilities Specific duties and responsibilities include, but are not limited to, the following.
Other duties and responsibilities may be assigned.
Assist in determining the direction of quality assurance opportunities including auditing and reporting to increase student retention, student satisfaction and Academic Partner satisfaction.
A primary point person for set up, maintenance and support of Laurus relating to Student Support Services Develop, manage and maintain course schedules, including communication to other stakeholders.
Assist in determining the strategy to improve Laurus and other technical enhancements for the department.
Coach/mentor less experienced employees or employees who are underperforming to develop/increase their knowledge, proficiency and performance levels, training them as needed.
Ensure adherence to internal and external academic policy.
Support Recruitment Services.
Student Support Services, and Marketing for shared services needs.
Must be able to work well with many constituencies, such as but not limited to Directors, Associate Directors, Program Coordinators, and program offices (from the Deans to their program support staff).
Requires the ability to work a flexible schedule to meet departmental needs.
This may include working more than 40 hours a week.
Qualifications Bachelor s degree from a regionally accredited institution highly desired.
2 to 4 years experience at an accredited university or college in a student services role.
At least 2 years of experience in a registrar s, administration, or transfer credit office is highly desired.
Experience in assessing curriculum or evaluating transfer credit is highly preferred.
Ability to manage multiple tasks and projects to meet expectations.
Has the ability to transfer knowledge and skills through training.
Demonstrated ability to take the lead to accomplish goals.
Highly proficient with Microsoft Office (Excel and Word) and navigating on the internet.
Experienced with working within a student information system (SIS) and other information technologies.
Supervisory Responsibilities None.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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