Customer Service Representative/Technical Support - RTA (hazel crest, illinois)
Company Description:
Job Description:
Are you looking to build a Career rather then step into another job? Are you a gear head and like working with your hands? If your answer is YES, this could be the role for you Our client, a recognized industry leader and innovator in the crane manufacturing, sales, service and support industry, is looking to a hire a Customer Service/Technical Support Representative in the South suburbs.
Reporting to the Customer Service Manager, the Customer Service/Technical Support Representative will be responsible for:
:
Familiarity with parts catalogs and computer displays in order to determine replacement part stock numbers and prices :
Ability to discuss use of parts based on knowledge of machines and equipment :
Demonstrate and explain functionality of parts to customer :
Develop and strengthen relationships with new and existing accounts.
:
Communicate daily with sales team/management on the status of orders and customer concerns :
Maintain and enhance own product and technical knowledge in the heavy equipment and crane industry.
:
Follow:
up on leads and opportunities :
At least 5 years of sales / service experience in the industrial (heavy equipment) market :
An associate's degree or technical school / technical training a plus :
Basic computer skills Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Are you looking to build a Career rather then step into another job? Are you a gear head and like working with your hands? If your answer is YES, this could be the role for you Our client, a recognized industry leader and innovator in the crane manufacturing, sales, service and support industry, is looking to a hire a Customer Service/Technical Support Representative in the South suburbs.
Reporting to the Customer Service Manager, the Customer Service/Technical Support Representative will be responsible for:
:
Familiarity with parts catalogs and computer displays in order to determine replacement part stock numbers and prices :
Ability to discuss use of parts based on knowledge of machines and equipment :
Demonstrate and explain functionality of parts to customer :
Develop and strengthen relationships with new and existing accounts.
:
Communicate daily with sales team/management on the status of orders and customer concerns :
Maintain and enhance own product and technical knowledge in the heavy equipment and crane industry.
:
Follow:
up on leads and opportunities :
At least 5 years of sales / service experience in the industrial (heavy equipment) market :
An associate's degree or technical school / technical training a plus :
Basic computer skills Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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