Service Director in NORMAL, ILLINOIS wanted signing BONUS 2500 - grossinger auto group (normal,
Company Description:
Job Description:
Service Director in NORMAL, ILLINOIS wanted signing BONUS 2500 Automotive Service Director Family owned and operated, Grossinger Auto Group is the longest running family:
owned dealership in the Chicagoland area.
We are building a five star team and we want you to be part of it.
We are looking for a service director to run the fixed operations department of the best brands in the business:
Audi, Mercedes, Subaru, Volkswagen, Lincoln and Volvo.
Yes, all of those brands in ONE service department.
This is the opportunity.
Job Description If you are experienced and set the bar in performance and a result oriented director, apply within.
The job entails:
Hire, train, motivate and monitor performance of all department's personnel.
Implement and inspect all processes are in place.
Ensure timely payment of manufacturer warranty claims keeping the warranty schedule current.
Read, follow, implement, and maintain the manufacturer's warranty policy and procedures.
Ensure the staff meets the manufacturer's training requirements.
Focus on customer retention by determining a strategic marketing plan, and by communicating with the existing database to maintain the stores goals for active customers.
Maintain a high level of shop cleanliness, equipment repair, and general shop appearance.
Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy.
Requirements:
5 Years of automotive service management Proven CSI record R and R experience preferred Positive attitude/Outgoing personality Good analytical skills and problem solving ability Benefits Medical Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Service Director in NORMAL, ILLINOIS wanted signing BONUS 2500 Automotive Service Director Family owned and operated, Grossinger Auto Group is the longest running family:
owned dealership in the Chicagoland area.
We are building a five star team and we want you to be part of it.
We are looking for a service director to run the fixed operations department of the best brands in the business:
Audi, Mercedes, Subaru, Volkswagen, Lincoln and Volvo.
Yes, all of those brands in ONE service department.
This is the opportunity.
Job Description If you are experienced and set the bar in performance and a result oriented director, apply within.
The job entails:
Hire, train, motivate and monitor performance of all department's personnel.
Implement and inspect all processes are in place.
Ensure timely payment of manufacturer warranty claims keeping the warranty schedule current.
Read, follow, implement, and maintain the manufacturer's warranty policy and procedures.
Ensure the staff meets the manufacturer's training requirements.
Focus on customer retention by determining a strategic marketing plan, and by communicating with the existing database to maintain the stores goals for active customers.
Maintain a high level of shop cleanliness, equipment repair, and general shop appearance.
Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy.
Requirements:
5 Years of automotive service management Proven CSI record R and R experience preferred Positive attitude/Outgoing personality Good analytical skills and problem solving ability Benefits Medical Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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