Dispatch Analyst - Manito Transit - Morton IL
GROWMARK is a regional cooperative with annual sales of $8.5 billion providing agronomy, energy, facility planning, and logistics products and services, as well as grain marketing and risk management services in more than 40 states and Ontario, Canada. GROWMARK is ranked fourth on the NCB Co-op 100 listing of the nation s 100 highest revenue-earning cooperative businesses. GROWMARK owns the FS trademark, which is used by affiliated member cooperatives. GROWMARK is large enough to offer solid career opportunities, but small enough to provide a family-oriented, welcoming environment and great benefits.
See what it's like to work at GROWMARK:
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PURPOSE AND SUMMARY STATEMENT
Responsible for providing Manito Transit Customers with perfect service through effective planning and communication with drivers.
ESSENTIAL JOB FUNCTIONS
Responsible for planning and dispatching drivers to support sales and service in a profitable manner.
Communicates any and all service issues to our customers timely.
Monitors and documents drivers hours of service to ensure compliance and safety.
Enters orders in TMW timely with driver and equipment assignment, tenders loads to drivers and monitors their progress.
Efficiently analyzes all possible drivers routes, prices and freight combinations for maximum cost savings.
Maximizes the number of loads sourced from non-predetermined terminals to optimize savings.
Monitors product prices, costs and availability; identifies orders affected, re-prices and re-sources them to reduce the overall cost.
Maintains a positive environment with customers and all employees.
Monitors driver card access agreements by terminal and maximizes the number of drivers carded to provide flexibility in serving customers.
Provides reports to Operations Manager regarding service failures, driver issues and loads turned down
Responsible for soliciting orders from customers to maximize equipment and driver utilization.
Analyzes methods to increase utilization to improve service and automate various dispatch functions.
Maintains daily reports and distributes to appropriate parties.
OTHER JOB FUNCTIONS
Advises Operations Manager of actions taken effecting routing or daily activities.
Communicates daily load information to appropriate groups.
Assists other departments with inquiries and requests.
Follows GROWMARK s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
Performs all other duties as assigned.
REQUIREMENTS
Normally requires an Associate s degree or related work experience to demonstrate the ability to learn transportation and dispatching skills, including analytical / problem solving, multi-tasking under pressure and professional communication and customer service skills.
TMW experience preferred.
Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making, and skill development.
Ability to interpret a road map legend and content. Must be able to provide driving directions to others.
Ability to work extended hours and weekends, as demand requires.
Ability and willingness to participate in required training that may include education on Manito s policies and procedures and additional training as it relates to the requirements of the position.
Ability to use Office, Excel, Word and Outlook proficiently.
Must have and maintain a valid driver s license and satisfactory driving record.
We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Estimated Salary: $20 to $28 per hour based on qualifications.
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